Issue - meetings

2018-19 Year End Performance Report

Meeting: 10/07/2019 - Cabinet (Item 21)

21 2018-19 Year End Performance Report pdf icon PDF 99 KB

To consider the report of the Cabinet Member for Performance and Resources that informs Members of the Council’s performance against key measures in 2018-19.

Additional documents:

Decision:

RESOLVED that the Year End Performance Report for 2018-19 at Appendix 1 of the report is noted.

Minutes:

Cabinet considered the report of the Cabinet Member for Performance and Resources that informed Members of the Council’s performance against key measures in 2018-19.

 

The Cabinet Member for Performance and Resources outlined the most significant trends, the background to them and work being undertaken for improvement.  She reminded Members that Cabinet had previously approved (12 June 2019) the establishment of two new posts to deliver effective performance, governance and strategy management and that these would contribute to a sharpening of the data to be presented in future reports.  The Cabinet Member for Planning and Housing Strategy referred to the positive progress made against targets for the determination of major and minor planning applications (CDG5, CDG6) and commented that this would be good news for developers considering investment in the city.  The Cabinet Member for Communities and Neighbourhoods drew Members’ attention to the constructive feedback made by the Overview and Scrutiny Committee at their meeting of 1July 2019 (Minute 18), especially around customer telephone waiting times (CST2).  She reassured them that the concerns raised made were being addressed.  The Cabinet Member for Environment commended the format of the report.  This was reiterated by the Cabinet Member for Regeneration and Economy who further stated that it enabled focus to be directed to both successes and areas requiring improvement.

 

RESOLVED that the Year End Performance Report for 2018-19 at Appendix 1 of the report is noted.


 

 
 
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