Issue - meetings

Service Transformation

Meeting: 12/09/2018 - Cabinet (Item 35)

35 Together Gloucester Service Transformation pdf icon PDF 177 KB

To consider the report of the Cabinet Member for Performance and Resources outlining to and seeking approval from Members for the next steps in the Together Gloucester transformation programme.

Additional documents:

Decision:

RESOLVED that:

 

(1)       the transformation proposals set out in this report be welcomed, endorsed and adopted

 

(2)       action is taken to ensure that customers are surveyed as part of the   redesign of customer focussed processes

 

(3)       the officers identified in the report be authorised to implement the programme as set out in this report, including the establishment of a Transformation Board

 

(4)       it be noted that the Leader has appointed the Cabinet Member for Performance and Resources to the Transformation Board

 

(5)       Ignite be retained to support the Council’s future Transformation Programme as set out in this report and authorise the Corporate Director to procure this service in a way which complies with the Council’s Contract Rules

 

(6)   the creation of the new fixed-term posts as set out in the report be approved but that action to appoint to the proposed permanent posts be deferred pending further reports on funding, potential savings and the business case for this investment.

 

(7)     the budget and funding plan set out in this report be approved

 

Minutes:

Cabinet considered the report of the Cabinet Member for Performance and Resources that outlined the next steps in the Together Gloucester transformation programme.

 

The Cabinet Member for Performance and Resources summarised the progress and savings made and the need for further investment to ensure long-term success.  He suggested changes to recommendations one and six to reflect discussions at the recent Overview and Scrutiny Committee.  The Cabinet Member for Regeneration and Economy made it clear that the report represented a continuation of the recently implemented transformation process not a fresh restructuring.  He further commented that the proposed costs were one-off occurrences whereas the savings would be on-going.

 

RESOLVED that:

 

(1)       the transformation proposals set out in this report be welcomed, endorsed and adopted

 

(2)       action is taken to ensure that customers are surveyed as part of the   redesign of customer focussed processes

 

(3)       the officers identified in the report be authorised to implement the programme as set out in this report, including the establishment of a Transformation Board

 

(4)       it be noted that the Leader has appointed the Cabinet Member for Performance and Resources to the Transformation Board

 

(5)       Ignite be retained to support the Council’s future Transformation Programme as set out in this report and authorise the Corporate Director to procure this service in a way which complies with the Council’s Contract Rules

 

(6)   the creation of the new fixed-term posts as set out in the report be approved but that action to appoint to the proposed permanent posts be deferred pending further reports on funding, potential savings and the business case for this investment.

 

(7)     the budget and funding plan set out in this report be approved

 


 

 
 
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