Issue - meetings

Performance Monitoring Quarter 1 Report

Meeting: 04/12/2019 - Cabinet (Item 76)

76 Performance Monitoring Quarters 1 & 2 2019/20 pdf icon PDF 98 KB

To consider the report of the Cabinet Member for Performance and Resources informing Members of the Council’s performance against key measures in Quarters 1 & 2 of 2019/20.

Additional documents:

Decision:

RESOLVED that the Quarters 1 & 2 Performance Report 2019/20 at Appendix 1 of the report be noted.

 

Minutes:

Cabinet considered the report of the Cabinet Member for Performance and Resources that informed Members of the Council’s performance against key measures in Quarters 1 & 2 of 2019/20.

 

The Cabinet Member for Performance and Resources summarised the key points and trends of the report.  She thanked the recently appointed Performance and Improvement Officer for his work.  The Cabinet Member for Environment commented that the clarity of the presentation of data enabled problems to be readily identified and addressed.  The Cabinet Member for Regeneration and Economy noted the trends for planning applications (CGD5, CGD6) and advised Members that these should be seen in the context of the overall customer experience and advised that the number of complaints had reduced dramatically.  He further commented that he and the Cabinet Member for Planning and Housing Strategy had been working hard to build relationships with applicants and improve their experience of the process.

 

RESOLVED that the Quarters 1 & 2 Performance Report 2019/20 at Appendix 1 of the report be noted.