Issue history

Customer Service 12 Month Update

12/01/2021 - Published in plan, Forward Plan and Cabinet Work Programme January 2021 - December 2021
09/02/2021 - Published in plan, Forward Plan and Cabinet Work Programme February 2021 - January 2022
10/02/2021 - Agenda item, Cabinet Customer Service Transformation Update 10/02/2021
11/02/2021 - Published decision: Customer Service Transformation Update
18/02/2021 - Call-in period expired: Customer Service Transformation Update
08/03/2021 - Published in plan, Forward Plan and Cabinet Work Programme February 2021 - January 2022 (Revised 8/03/2021)